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Our Services

Component Level Repairs

We manage the repairs of damaged products field returned.
We track the repair process from the time products are received into inventory to the point they are shipped back to the field after repair.
Level 1, Level 2, and Level 3 Repair

  • LCD Module
  • PCB
  • Enterprise Server
  • Notebook/Tablet
  • Smart Phone
  • Power Supply
Component Level Repairs

Warehouse distribution

We are dedicated to providing you a full service warehousing and distribution operations.
Our strategic warehousing locations combined with best in class design tools, processes and systems ensure cost-efficient distribution solutions.
Our distribution solutions ensure your products arrive on time and at the correct place at the right price.

Our services include:

  • Warehousing – export, import and domestic distribution centers
  • Inventory management and control
  • Bar-coding, re-packaging, labeling, quality inspection, kitting and other value added services
  • Order administration
  • Supporting business systems
  • Reverse logistics
  • Site and location analysis
  • Order processing, inbound and outbound
  • Vendor/carrier performance
  • Cross-docking / flow distribution
  • Order fulfillment, pick and pack by order, SKU etc.
  • Replenishment and fulfillment programs
  • Inventory control
  • Return management and reverse logistics programs
  • Special order handling, refurbishment and kitting
  • High sensitivity and responsiveness to your service requirements.
Warehouse distribution

Fulfillments

  • Order fulfillment, pick and pack by order, SKU etc.
  • Replenishment and fulfillment programs
  • Fast and flexible shipping options
  • Same-day order processing
  • Return shipping optimization
  • Carrier options & order optimization
  • Ground & expedited delivery
  • Cross-border commerce & fulfillment
Fulfillments

Spare Parts Sourcing

  • Service Parts Planning Workbench with integrated forecasting and replenishment planning to efficiently support service parts planners
  • Unique capabilities to support high volume forecasting and replenishment
  • Key forecasting methods that support the complex range of demand patterns inherent in service parts planning
  • Support for part condition and part super session
  • Returns forecasts to predict the flow of repairable product back into the supply chain
  • Automatically minimize new buys
  • Auto-release rules to automatically release planning recommendations to service execution
Spare Parts Sourcing

REPAIR SERVICES CENTER LOCATION

HOUSTON KEMPWOOD
FACILITY (US)
CINCINNATI
FACILITY (US)
HOUSTON NEW
FACILITY 7/16 (US)
HONG KONG (CHINA) HO CHI MINH
FACILITY (VIETNAM)